Accessibility: I use a mobility device or have other accessibility requirements. How can I receive my FoodCycler appliance?

We have designed our program with accessibility in mind. We have several options for you to get you set up with your appliance. Appliance pick-up events will take place at a City of Nelson facility with an access ramp to the main door. Registration tables and appliances will be on the first floor of the building, and staff can assist residents with carrying their appliances to a vehicle. Please note, a video tutorial will be displayed on the upper floor of the building, which is accessible only by stairs or chair-lift. If you would like to attend a pick-up event, and the second floor is not accessible to you, please let us know at the time of booking.  

Residents requiring accommodation can schedule a home drop-off of their appliance. Program staff will deliver an appliance and educational materials, and assist with appliance setup if needed. 

For other program accessibility inquiries, please contact organics@nelson.ca 

Show All Answers

1. Why is Nelson developing this program?
2. When will the program begin?
3. Why pre-treat organics?
4. Will I own my appliance?
5. I own or rent a property. How will the program work for me? *Find answers in the FAQs below.
6. Who is eligible?
7. I have registered as an Early Adopter, when will I receive my appliance?
8. Accessibility: I use a mobility device or have other accessibility requirements. How can I receive my FoodCycler appliance?
9. What are the anticipated program benefits?
10. How is this program financed?
11. What is a pre-treatment appliance? What does it do?
12. Is this program sustainable?
13. Will organics be collected?
14. What is the brand of appliance?
15. How much energy does the appliance consume?
16. Is the soil amendment safe to use in my home garden?
17. How will I learn how to use the FoodCycler?
18. How does the appliance minimize odors?
19. I am moving or switching tenants in my rental, what do I do with my FoodCycler?
20. How long will my filters last? How do I replace my filter?
21. Will the soil amendment attract pests?