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1. I thought cannabis was already legal. What is happening now?
2. What is the City of Nelson able to regulate?
3. The federal government has made the decision to legalize cannabis. What else is being decided by the federal government?
4. What decisions has the Province of British Columbia made about cannabis legalization?
5. Why is it important for the City to pass local regulations prior to legalization?
6. What about Nelson's medical cannabis rules?
7. I’ve heard that Nelson has a moratorium to freeze the creation of new cannabis businesses. Why?
8. Our residential address has received a feedback form in the mail, but more than one household lives in our home.
9. My household or business did not receive a feedback form in the mail.
10. Why is the City’s feedback process not online?
11. Will ‘cannabis cafes’ be legal once cannabis is legal?
12. Will ‘edibles’ (cannabis food products) be legal?
13. Where will cannabis be allowed to be grown in Nelson once legal?
14. How will cannabis retail stores obtain their product?
15. What about public safety and health concerns?
16. What happens once cannabis is legalized?
17. How can I open a cannabis business in Nelson?
18. Will there be government-owned retail cannabis stores?
19. Where can I find more FAQs?

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1. Why is Nelson offering this program?
2. What is the process for accessing a loan for the E-Bike Program?
3. How long does approval take?
4. Who is this program for?
5. Why are renters not eligible for this program?
6. Why is this program only for City residents and not for Nelson Hydro customers outside the limits?
7. How will I be reimbursed?
8. How long will it take to be reimbursed for the purchase?
9. If I cannot purchase the bike upfront myself, what other options do I have?
10. Can I purchase the bike before I receive my letter of pre-approval?
11. What is the pre-approval based on?
12. If I am not pre-approved for the loan based on payment history, can I apply again after one year of clean payment history?
13. What happens if I default on my loan?
14. What kind of bike can I finance?
15. What if I don’t use my bike for commuting?
16. Are there any other administration fees I will need to pay to participate in the program?
17. Can I pay the loan balance before the amortization period is up?
18. Will I receive a balance statement?
19. What other rebates exist for purchasing an E-Bike?

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1. What is the EcoSave program?
2. Why has this program been developed?
3. Who can register?
4. What happens after I register?
5. Who performs the home energy evaluation?
6. What is the cost of the home energy evaluation?
7. When is payment collected?
8. How will I remember what recommendations have been made?
9. Is there an approved contractor list for the EcoSave program?
10. Do I have to complete the energy efficiency recommendations by the Certified Energy Advisor?
11. What is an EnerGuide Rating?

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1. What is the EcoSave program?
2. Why has this program been developed?
3. Is there a program target for energy savings?
4. Who funds this program?
5. What is the role of the EcoSave Program Manager?
6. Who can register?
7. How can I register?
8. What happens after I register?
9. Who performs the home energy evaluation?
10. What is the cost of the home energy evaluation?
11. When is payment collected?
12. How will I remember what recommendations have been made?
13. Is there an approved contractor list for the EcoSave program?
14. As a Participant in the program do I have to complete the energy efficiency recommendations by the Certified Energy Advisor?
15. What are some of the benefits of registering with EcoSave?
16. What are some of the benefits of improving energy efficiency in my home?
17. Will I need to sign anything?
18. What do I do when I have completed the retrofits?

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1. What is on-bill financing?
2. Who can apply for on-bill financing?
3. What are the loan details?
4. What type(s) of retrofits can be financed?
5. Is it mandatory to apply for on-bill financing as a Participant in the EcoSave program?
6. What happens if the house sells before the energy retrofit on-bill financing loan is paid off?
7. Can the loan be paid in part or whole before the end of the term?
8. Who pays the energy retrofit contractor?
9. Can the Participant complete the energy retrofit work?
10. Can both a contractor and a Participant complete the energy retrofit work?
11. Can there be more than one energy retrofit contractor?
12. How is the credit approval determined?
13. What happens if there is a default on the loan?
14. Is there a time limit on completing the energy retrofits in order to qualify for on-bill financing?
15. Do I have to complete a home energy evaluation in order to apply for energy retrofit on-bill financing?
16. How do I apply?

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1. What are the qualifications to vote?
2. What is a RESIDENT elector?
3. What is a NON-RESIDENT elector?
4. What if I own my property with other people?
5. Why do non-resident property electors need to provide a copy of their land title?
6. Can Landed Immigrants vote?
7. Can people living on First Nation/lndian lands vote?
8. Is voting by Proxy permitted?
9. If a person owns more than one property, can they vote once for each property?
10. Is there a corporate vote? (i.e. Can someone vote in the name of the business they own or for property owned by a corporation?)
11. What are the penalties for not following election laws?
12. Who enforces general local election rules?
13. Can I have a translator help me vote?
14. Can I take someone into the voting booth to help me?
15. Am I allowed to assist someone to vote who has a physical disability or other difficulty?
16. What can I do if I believe someone has committed an election offence?

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1. What number do I call if I need to talk to the Fire Department, but it's not an emergency?
2. Is backyard burning allowed? I have branches and yard waste I want to get rid of.
3. My smoke alarm “chirps,” what should I do?
4. I’d like to have a campfire in my backyard (or light my portable fireplace). Is this permitted?
5. My smoke alarm goes off for no reason. Why?
6. Do I need to contact you to install a wood stove or fireplace?
7. Is the Fire Department involved in the removal of heating oil tanks?
8. Am I allowed to use fireworks in the city?
9. Why do I sometimes get connected to the Fire Hall when I dial Nelson Hydro, Public Works, City Hall or Nelson Police Department?
10. Do you have any openings for auxiliary or career firefighters? Are you accepting applications?

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1. Does the signed Entrance Form needs to be sent to you earlier or submitted together with the competition materials at the 1st round deadline date of September 2, 2019?
2. Are alternative foundations acceptable?
3. Are the submitted drawings to be of mass models of different design configurations that fit the different lot and topography configurations?
4. What is the typical size of lots, i.e. width and length, suitable for laneway houses in Nelson? What are the typical zoning restrictions, i.e. height and setbacks, for residential zones?
5. Are (semi-)covered carports included in the building footprint calculation? At which point are eaves/ roof overhangs exempt from the building footprint calculation?
6. Are design teams allowed to submit more than one design?
7. Specific first-round submission format expectations: You state "A design board....including high-level specifications ..."
8. At what point will you determine whether you have enough submissions go move forward vs extending the contest deadline in the hopes of garnering more submissions?
9. Is an eave/roof overhang over entrances ...
10. Would you kindly clarify if this is an AIBC sanctioned “competition”?
11. Gross floor area, registration form, and image submission ...
12. Design boards, Step Code, minimum height, modifications ...
13. Local Entries
14. Questions on drawing types
15. Evaluation criteria, costs, and floor plans
16. Inclusion of technical details; site selection ...

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1. Moving in, moving out: what do I do?
2. How much advance notice do I need to open, close or transfer an account?
3. New house construction or electrical service upgrade: where do I start?
4. How often am I billed, and how do I pay?
5. What causes power outages, and will I be notified?
6. What do I do if the power goes out?
7. What do I need to know about trees, branches, and power?
8. Electrical emergency and safety: what should I know?
9. I want to locate the buried wires and electrical cables on my property. What should I do?
10. What should I do if I damaged an electrical cable while I was working in my yard?

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1. Where can I find my Customer and Account number on my Nelson Hydro bill?
2. Will I still get a paper copy of my hydro bill when I sign up for account access through the online portal?
3. I have multiple accounts. How do I make them all paperless billing?
4. Can I pay my hydro bill without registering for or logging into my online account?
5. Why can’t I see or download all of my hydro bills?
6. I am on a Pre-Authorized Payment Plan with Nelson Hydro. Will signing up for online account access affect my payment plan?
7. Why am I having trouble viewing hydroportal.nelson.ca website?

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1. What is a COSA?
2. How are rates set?
3. What are the benefits of a city-owned utility?
4. Why does electricity cost more for rural customers?
5. How much will my bill be?
6. Can I reduce my power bill?
7. How do our rates compare with our neighbours?
8. What about the proposed rate of return? How do you benefit?
9. How have rural rates compared to city rates over time?

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1. Why is Nelson developing this program?
2. When will the program begin?
3. Why pre-treat organics?
4. Will I own my appliance?
5. I own or rent a property. How will the program work for me? *Find answers in the FAQs below.
6. Who is eligible?
7. I have registered, when will I receive my appliance?
8. Accessibility: I use a mobility device or have other accessibility requirements. How can I receive my FoodCycler appliance?
9. What are the anticipated program benefits?
10. How is this program financed?
11. What is a pre-treatment appliance? What does it do?
12. Is this program sustainable?
13. Will organics be collected?
14. What is the brand of appliance?
15. How much energy does the appliance consume?
16. Is the soil amendment safe to use in my home garden?
17. How will I learn how to use the FoodCycler?
18. How does the appliance minimize odors?
19. I am moving or switching tenants in my rental, what do I do with my FoodCycler?
20. How long will my filters last? How do I replace my filter?
21. Will the soil amendment attract pests?

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1. When should I call 911?
2. How do I apply for a Criminal Record or Police information check?
3. How do I request a copy of my Police record?

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1. Is there a cost to use Employment Services?
2. How do I become a client of your program?
3. What is the minimum wage in British Columbia?
4. Do I qualify for services if I am a full-time student?
5. What are my rights as an employee?
6. If I just want to use your self-serve area do I have to be a client?
7. If I am under 16 and looking for a job, can I use your services?